Refund and Returns Policy
We offer a 30 day money back guarantee. If for any reason you are not satisfied with the product purchased, we will happily exchange or refund the value of the product, less any shipping expenses.
Should you wish to request a return, please call us at 0414699468 or via email at info@cindyscolonics.com.au
If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Supplements – Returns Terms and Conditions
We will refund the purchase price of the product or provide a replacement product to the same value once the following conditions have been met:
- Claim for refund or replacement product to the same value must be made within 30 days of the purchase date.
- You must provide proof of purchase.
- Refund does not include any postage or freight charges you may have incurred when purchasing this product or sending it back to us for your claim.
- Maximum refund will not exceed the recommended retail price of the product on date of purchase.
Supplements – Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days.
Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at info@cindyscolonics.com.au
Juice Cleanses
Please refer to our Supplier’s Refund and Returns Policy.